What you will learn in this course
Different types of Conflict
The benefits of each one of the types
How to mediate a conflict situation
The difference between mediation and arbitration
The benefits of conflict management
Introducing Upskill Academy
Course Curriculum
Conflict Resolution
In this module we cover some of the causes of conflict.
Mediation, Arbitration & Collaborating
In this module we will cover mediation and arbitration as well as the Conflict Management Style called Collaborating
Competing & Avoidance
In this module we will be looking at two of the Conflict Management styles called Competing and Avoidance
Accommodating & Compromising
In this module we will be looking at two of the Conflict Management styles called Accommodating and Compromising
It is critically important to get your staff trained and certified in Conflict management and resolution.
Is your Company ready?
Conflict management helps to find a middle way, an alternative to any problem and successful implementation of the idea. Problems must be addressed at the right time to prevent conflict and its adverse effects at a later stage.
Conflict management goes a long way in strengthening the bond among the employees and half the problems automatically disappear. Individuals must feel motivated at work.
This course is a perfect solution with minimal disturbance yet maximum impact.
The course is quick to complete, packed with all the needed information with graded questionnaires and a certificate of completion as proof of training and compliance.