Promotion of Access to Information Act Understanding
Includes the changes POPI has to the PAIA Act

  • What is PAIA and why it was implemented
  • Who can request information via PAIA
  • What the difference is between a public and private body
  • How to request information from Public or private bodies
  • Which private bodies are not exempt
  • The process of requesting information from a public or private body
Get Started

Most companies have PAIA manuals and Information Offices for PAIA. But do employees understand PAIA and the process of requesting information from Public or Private bodies?

If you want to use PAIA and request information, this course is the perfect starting point.

Everyone has a right of access to any information held by the state and any information held by another person that is required for the exercise or protection of rights.

The Promotion to Access to Information Act was enacted to give effect to the constitutional right of access to information. PAIA came into operation on 9 March 2001..

In terms of the Constitution and PAIA, all people in South Africa, including non-nationals, can request information from public and private bodies.

This course will not only assist you in understanding PAIA but also what the process is that you must follow to request information from public or private bodies. It also covers how the new POPI Act affects certain parts of PAIA.

The course is quick to complete, packed with all the needed information with graded questionnaires and a certificate of completion as proof of training and compliance.

Course Curriculum


Overview of PAIA

In this module we cover an overview of PAIA and the reason why it was implemented. We also look at how the POPI Act is changing the PAIA Act.


The requesting process

In this module we cover who can request information, how you can request information and who can assist you with the process.


The goal of the POPI Act is to protect data subjects from security breaches, theft, and discrimination. To accomplish this, it outlines the eight principles that South Africa data processors must follow. Each condition encourages responsibility, security, and consent.

Prepare today and make sure you have all your systems and policies in place.

Get started for only


This course is recommended for all HR personnel, Managers and Information Officers. We have a separate training tool for companies to assist with training your employees in the POPI Act. You can implement all the systems you want, if your employees don't comply with the POPI Act, it is a waste and risk to your business.

What our students are saying

"I am so glad I did this course. I know understand POPI and the 8 conditions in much more detail than before. My team and I have used this course as a base and have successfully reviewed and implemented POPI in our workplace."

Eleanor Smith


"Great course packed with all the information that is important. It is a great course packed full of easy to understand steps that any business can follow to become compliant."

Kevin Pillay


"This course did not only help us understand POPI but also implement it. After implementation we used UpSkill's POPI Employee Compliance training course to train all our employees. It made the process of implementing the policies and procedures simple and easy."

Ricardo Webster


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